A quick, honest walk-through of how you pay us and how we ship to you. No ticket numbers, no menus, no surprises.
Why Our Payment Options Look Different
Most online stores have a credit card field at checkout and that’s it. We had that too. Then traditional payment processors decided peptide research was outside their lane and pulled the plug. We could have argued. Instead, we built around it.
What you see at checkout now — bank transfer, Zelle, Cash App, and (soon) crypto — isn’t a backup plan. It’s a deliberate choice. These rails have lower transaction fees than credit cards, which means more of your dollar goes toward the things that actually matter: independent third-party testing, COA verification, and same-day shipping.
Here’s the deal: pay with Zelle, Cash App, or crypto and we’ll take 5% off your order automatically. Same products, same testing, same Certificate of Analysis in the box. You just keep a few extra bucks because we’re not paying processor fees on the back end.
What shows on your statement: Card payments are handled by our card provider and appear on your card statement as ELUTIDE LLC. If you see that descriptor, it is us.
Your Four Options at Checkout
1. Bank Transfer (ACH) — One Click, Same-Day
Powered by Link Money. Click “Pay Direct from Bank,” log into your bank through their secure portal, and you’re done. No card numbers, no manual transfers, nothing to copy or paste. Your bank handles the connection itself, so we never see your login. Payment usually clears within hours on a weekday, and the moment it does, your order ships — typically the same business day if you’ve beat our 3:00 PM Eastern shipping cutoff.
The 5% Direct Pay discount doesn’t apply here because Link Money charges us a small processing fee. The trade-off: it’s the fastest, lowest-effort path from “add to cart” to “package out the door” that we offer.
2. Zelle — Free for You and Us, 5% Off Your Order
If your bank has Zelle (and most US banks do), this is the cheapest option for everyone. Open your bank app, find Send Money with Zelle, send to elutide, type your order number in the memo, and you’re set. Your order ships the next business day after we confirm payment. $100 minimum.
3. Cash App — 5% Off Your Order
Got Cash App? Send to $elutide, drop your order number in the For section, and you’re done. Same workflow as Zelle. Your order ships the next business day after we confirm. $100 minimum.
4. Crypto — Coming This Week, 5% Off
BTC, ETH, USDT, USDC. We’re partnered with NOWPayments to handle the conversion, so you can pay in any major coin and we settle in stablecoin. Once your transaction has a few network confirmations (usually 30 minutes to an hour), your order moves to processing.
Currency support and exact rollout date depend on our hardware wallet shipping (don’t worry, it’s en route).
The 5% Direct Pay Discount
Choose Zelle, Cash App, or crypto at checkout and you’ll see an automatic 5% knocked off your order total. No code to type, no fine print, no minimum purchase beyond what each method already requires. The discount applies to your subtotal after any other coupons (yes, it stacks with sales and promo codes — we’re not interested in playing games with that).
Why 5%? Because that’s roughly what we save by not running your card through a traditional processor. We thought it made more sense to pass that to you than to keep it.
Quick Comparison
| Method | How | Speed | 5% off? |
|---|---|---|---|
| Bank Transfer (ACH) | One-click via Link Money | Same-day clears | — |
| Zelle | Send to elutide |
~1 business day | Yes |
| Cash App | Send to $elutide |
~1 business day | Yes |
| Crypto (soon) | BTC / ETH / USDT | 30 min to a few hours | Yes |
A Quick Note on Trust
None of this changes our quality promise. Every order gets independent third-party testing at a US-accredited lab. Every vial ships with its Certificate of Analysis — in the box, not buried on a webpage. The payment rails changed; the testing standards didn’t. We’re real humans behind the scenes, and if anything about a payment ever gets weird, message us on WhatsApp, hit the chat bubble, or email us at [email protected]. We’ll figure it out together.
Shipping Methods & Costs
Payment Timing
Payment clears, order ships. Same day.
Your bank payment clears through Link Money, usually within hours on weekdays, always within 1 business day. As soon as your payment posts AND you’ve beat our 3:00 PM Eastern shipping cutoff, your order is packed and on a UPS truck that same day. Tracking number emailed within minutes of the label printing.
Weekend orders or anything after 3:00 PM Eastern? Those ship the next business morning. We don’t sit on orders waiting for some arbitrary processing window.
Processing & Cutoff Times
Most orders placed before 3:00 PM EST, Monday through Friday ship the same business day. Orders placed after the cutoff or on weekends/holidays will ship the next business day.
You’ll receive a confirmation email with your UPS tracking number as soon as your package ships. Tracking updates are also available in your account dashboard.
Packaging
All orders are shipped in discreet, unmarked packaging. Products are carefully packed to prevent damage during transit. Lyophilized peptides are stable at room temperature during shipping, so standard packaging is appropriate for most orders.
Where We Ship
We currently ship to all 50 US states. We require a physical street address for delivery (UPS does not deliver to PO boxes). We do not offer international shipping at this time.
Delivery Issues
If your package shows as delivered but you haven’t received it, check with neighbors and any secondary delivery locations first. If it’s still missing after 24 hours, contact us and we’ll work with UPS to track it down.
If your order arrives damaged, reach out to us within 48 hours of delivery with photos of the damage. We’ll get a replacement out to you as quickly as possible.
Ready to Order?
Free 2-Day Express on orders over $150. Same-day processing on orders before 3pm EST. 5% off when you pay with Zelle, Cash App, or crypto.
For Research Use Only. Not Intended for Human Consumption. All Elutide products are intended for research purposes only. These products are not intended for human consumption, medical use, or as dietary supplements.
